If oversize baggage (including TV) is an additional piece and under 62" in total linear dimensions the fee is USD 240 / GBP 180 between EWR and LHR. If oversize baggage (including TV) is part of the free baggage allowance and is in excess of 62" and within 80" in total linear dimensions the fee is USD 240 / GBP 180 between EWR and LHR. Jun 21, 2019 · 1. Contact a Baggage Claim Desk. As soon as you notice your baggage is missing, contact the Baggage Claim Desk, which is located within the airport (usually near the baggage carousels) and inform the staff about the situation. If there is no desk around, get in touch with the airline whose aircraft you were on. Hand baggage allowance is a topic frequently discussed in the context of commercial air travel. On the one hand, passengers may want to have more of their possessions at hand during flight, skip the often time-consuming baggage claim process, and avoid the risk of having their checked baggage lost or damaged. Use our baggage calculator to work out your baggage allowance, so you know how much to pack for your trip and to add an extra bag if you need more. This allowance applies to flights operated by Air New Zealand. If part of your journey includes codeshare flights or other airlines, please check their allowance as well. The maximum size for hand baggage is 56 cm x 45 cm x 25 cm (126 cm), including handles, pockets and wheels. Also: You must be able to fit your bags into the baggage gauge at the check-in area. Baggage must be placed in the aircraft's overhead lockers or under the seat in front of you. In case of purchasing the ticket online or in a Lufthansa office, your refund will transfer on its own, and so you’ll not require taking any further steps; For more information about the refund or cancellation policy, or if you face any problem regarding it, contact Lufthansa Customer Service. Get expert guidance on any issue with us at any time. Baggage Management is the most advanced, comprehensive and flexible baggage solution ever developed. It gives you greater efficiencies, reduced costs and happier passengers. You’ll know precisely where every bag in your care is at every step of its journey.